The Outdoors are Open!
Who would have expected that the new normal would mean so many people finding the outdoors? We are seeing just how important the bicycle is, the perfect vehicle to navigate our smaller, closer knit world. There are a lot of people out there who have started putting far more miles on their bicycle and dramatically fewer on their cars. Perhaps this is the beginning of a sea change?
All of us at Bike Therapy want to thank you for the amazing support, and we want you to know that we’re here to support you as well. We are working at break-neck speeds to satisfy all of your needs. Our amazing staff has been working extra hard to keep up with traffic. We appreciate everyone’s patience, waiting to be helped. All of our customers have been great and we truly feel that this crisis has brought out the best in people.
Our number one goal is ensuring that our staff and customers remain safe and healthy. We are following Santa Clara County’s guidelines in regards to strict protocols: social distancing, wearing masks (you have to!), cleaning the store and limiting the number of individuals inside the store. Please continue to help us ensure that everyone stays healthy and follow the rules.
We are happy to help everyone with their two-wheeled needs, whether it’s outfitting the family with new bicycles or getting the dusty one in the garage back in working order. To be more focused and ensure the best, most consistent service, we have made some changes:
• We have suspended our demo program until further notice. This frees up our staff to service more bikes and get you in and out of the store faster.
• Please call or text at (669) 888-3882 to to schedule your service. Until further notice, we are no longer booking repairs online.
As it turns out, there’s a bit of a bike boom going on! We’re doing everything in our power to you all the bikes and accessories you need, when you need it. This comes with some challenges:
• Getting items here is taking longer. Our biggest supplier, Specialized, is taking 8-10 days just to get an order out of their warehouses. Expect an order to take two weeks to reach us.
• We’re running out of stuff! Some bikes are totally sold out for months. We won’t see Electra cruisers until the end of July. Tires, helmets and other accessories are beginning to see holes in inventories.
Again, thank you for your patience and understanding!
To speed up your shopping process, don’t forget to check us online at www.ridemorganiill.com. A huge percentage of our inventory can be found there.Thank you for supporting Bike Therapy!